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Liability Insurance

Protection against claims brought by customers, employees and third parties.

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Overview

What is Liability insurance?

Liability insurance covers what your business owes to others. Where property cover protects your own assets, liability cover responds when a third party suffers injury, damage or financial loss for which your business is held legally responsible. It spans several distinct lines — general liability for premises and operations, professional indemnity for advice and services, cyber for data, and directors and officers for the personal exposure of those who lead the company.

Why businesses need it

Liability claims arrive from directions most businesses have not considered — a visitor injured on site, a product that fails after delivery, a data breach exposing customer records, a professional judgement challenged years later. What makes liability different from property is that the exposure has no natural ceiling. A property loss is capped at the value of the asset. A liability claim is capped only by the limit purchased.

The gap we see most often

Liability limits are frequently set by reference to what feels affordable rather than to realistic worst-case exposure or contractual requirement. The second common gap is structural: businesses buy general liability and assume it covers professional advice, or buy professional indemnity and assume it covers premises. It does not work that way.

Policies in This Category

8 policy types we place.

Each placed across our insurer panel and structured around your actual exposure rather than a standard template.

Commercial General Liability  →Cyber LiabilityDirectors & Officers Liability  →Professional Indemnity  →Product Liability & RecallPublic LiabilityCommercial CrimePublic Offering of Securities
Who This Is For

Businesses that typically need this cover.

If your operations fall into any of these, this category is likely relevant to your risk profile.

Manufacturers and product suppliers
Retail and hospitality operators
Healthcare providers and clinics
IT and professional services firms
Construction and engineering contractors
Event organisers and venue operators
Any company with a board of directors

How we place it

1
Risk assessmentWe understand the business before approaching any insurer.
2
Market approachQuotes sought across our panel with a properly prepared submission.
3
ComparisonOptions presented side by side, differences explained plainly.
4
Placement & monitoringPolicy issued, tracked in iWallet360, reviewed as the business changes.
Common Questions

Liability insurance — common questions

What is the difference between public liability and commercial general liability?

Public liability generally covers premises and operations. CGL extends to products liability and is broader overall. Indian market usage varies, which makes reading the wording essential.

Does liability insurance cover employee injuries?

No. Employee injury falls under Workmen’s Compensation, which is separate and in many contexts statutory.

What is claims-made cover?

A policy responding only to claims notified during its period. Professional indemnity, cyber and D&O are usually written this way, which makes continuous cover important.

Do we need cyber cover if we already have general liability?

Yes. General liability responds to bodily injury and property damage. Data breaches and cyber events are excluded and require a dedicated policy.

Are directors personally liable in India?

Yes. The Companies Act 2013 imposes meaningful personal liability on directors, which is why D&O cover exists as a distinct line.

Are defence costs included in the limit?

It depends on the wording. Where they sit inside the limit, they reduce what remains available to settle the claim. Where outside, the full limit remains for settlement.

Reviewing your liability cover?

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